Cancellation and Refunds
This is the cancellation and refunds policy for paid bids on BidTop. Digital placements go live as soon as payment clears.
Last updated 23 August 2026.
Before you pay
You can close the Razorpay window at any time. A cancelled, failed or abandoned checkout does not create a listing and does not charge you. No cancellation request is needed.
After a successful payment
A successful bid is a digital advertisement delivered immediately: the listing appears on the leaderboard as soon as Razorpay confirms the payment. That service has been provided, so successful bids are not refundable and cannot be cancelled for a change of mind, a drop in rank, or fewer visits than you hoped for.
When we will refund
We will refund the original payment method if:
- You were charged more than once for the same bid because of a technical error
- You were charged but the listing never went live
- The amount captured does not match the amount you agreed to pay
Approved refunds are initiated within 5–7 business days of our confirmation. The bank or UPI app may take additional time to show the credit.
When we will not refund
We will not refund:
- A completed bid that appeared on the board
- A listing later outranked by another bidder
- A listing we remove for a dead link, malware, scam, adult content or anything illegal in India
How to request a refund
Email techweoonline@gmail.com or call +91 73491 99345 within 7 days of the charge. Include the Razorpay payment ID and the website URL. We review requests within 3 business days.
Related: pricing, terms and conditions and contact us.